Help Center

Introduction

Welcome to the FaceOff Help Center. Whether you're a creator or a viewer, this page provides guidance on how to use the Platform, manage your account, and understand our policies. Our goal is to ensure a safe and enjoyable experience for everyone.

Getting Started

FaceOff is a platform for uploading, sharing, and discovering videos. To begin:

• Create an Account: Register to upload videos, subscribe to channels, and engage with the community.
• Upload Videos: Share your content easily using our simple upload feature.
• Explore Content: Watch trending videos, follow your favorite creators, and discover new ones.

Managing Your Account

• Update your profile information at any time from your account settings.
• Change your password or recover it if you forget.
• Set your privacy preferences to control who can see your content and activities.
• Deactivate your account by contacting our support team if needed.

Community Guidelines

We expect all users to follow our Community Guidelines to maintain a positive environment:

• Respect all users and their content.
• Do not post hateful, harmful, or illegal material.
• Only upload content you own or have permission to share.
• Report any abusive behavior or content to our team.

Privacy & Security

We take your privacy seriously. Here's a quick overview of how we handle your data:

Information We Collect:

• Personal Data: Name, email, and information provided at registration.
• Usage Data: IP address, device type, and interaction with the Platform.
• Mobile Data: Device model, ID, and location (with permission).

How We Use Your Information:

• Deliver a personalized user experience.
• Improve and maintain our Platform.
• Send updates, newsletters, or important notifications.
• Ensure compliance with legal requirements.

Your Privacy Choices:

You can opt out of promotional communications at any time by using unsubscribe options in our emails or contacting us directly.

Security Measures:

We implement security protocols to protect your data but note that no method of transmission is 100% secure. Please use the Platform responsibly.

Technical Support

Having trouble with uploading videos, account login, or playback?

• Clear your browser cache and cookies.
• Ensure a strong and stable internet connection.
• Use updated versions of supported browsers.
• If issues persist, contact our support team.

Contact Us

If you have any questions, feedback, or need help, please reach out to us:

FaceOff Technologies Inc.

Email: connect@faceoff.world